Samuel Tan

Review of Whirlpool South East Asia

Had a Whirlpool WTW118AG 11kg washing machine. Aft...

Had a Whirlpool WTW118AG 11kg washing machine. After the so call "technician" did the installation, the washing machine can't be used as it kept trembling when we start to operate it and we had to call them back to fix it the next day. We were told that they forgot to release the leg to balance the machine or whatsoever.

The machine were in used for another 1-2 years before the same problem happen again. Call the service center but no one answer. Customer service is below par. This brand is more like a Buy-And-Throw-Away product, do not expect any service. I trust there is better brand and option in the market.