John Petts

Review of East Midlands SHA

Once installed soft water is lovely BUT had proble...

Once installed soft water is lovely BUT had problems with User Guide and the fixing kit.
I could only half turn the taps on the inlet and outlet valves because the nuts on the connecting hoses are in the way. Suspect I will have to do all that plumbing work again but with more washers. I also wished there was a picture of the back of the softener showing pipework correctly attached (for reassurance).
Next - the user guide pictures for programming are terrible/illegible giving you no confidence that you are doing the right thing.
Finally - the programming instructions are not in the right place if you are following the Installation Guide step by step.