Food diabolical,flys in room (could be the weather...

Food diabolical,flys in room (could be the weather), waiting time for food (waited 2 hrs before food arrived, had to wait for everyone to finish starters before main meal served) door lock stopped working the had to "reinstall"
Lock details and issue a new card so we could get in to room, no entertainment, lounge " chillout" room. will not be going there again