Brandi Berryhill

Review of Nalley Ford Sandy Springs

If I could've given this dealership ZERO stars I w...

If I could've given this dealership ZERO stars I would have. This was the worst car buying experience ever! We conversed back and forth with the salesman for a week about what we could afford and what our plan was. I was trading my new edge for a Camry I saw on their website and the money left over we were going to put kn a down payment on a truck for my hubby. We were reassured by the salesman everything was set up all we needed to do was come up there. We drove almost 3 hours thinking all we had to do was sign. We get there to find out they sold the Camry we wanted and tried to sell us cars of lesser value. I stuck to my guns and didnt settle. They had already ran my credit 9 times 2 days prior which DROPPED my credit score 15 points bc of it!!!! They came in and said I didnt have credit or couldn't find it for whatever reason. I gave them my Info again and they found what they needed. Needless to say they couldn't work a deal to what we originally agreed and we walked out!!!! We spent 12 hours out of our day and a tank of gas wasted. This place is so unorganized and tells you whatever you want to hear to get you on the door. We are very disappointed in the service we received!