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Despite being promised early check in, it took ove...

Despite being promised early check in, it took over 6 hours to get our room, meaning it was beyond the advertised check in time by the time we got our room. Many people arrived after us and were issued rooms (and upgrades). Reception then "forgot" our luggage, and after two hours my husband had to go and fetch it himself.

Room (54) was dark and overlooked by many other windows in the neighbouring buildings. The smell of polish/Febreeze was so overwhelming when we entered the room. Great selection in the "mini" bar, including sex toys and lube, which is a bit weird IMO.

After having the room serviced, the cleaner left an empty coffee cup behind. Room and hotel is average at best and calling it "boutique" does not justify the price tag

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