Ornella Khrapataya

Review of Hotel Avegoor

Last Friday and Saturday I was allowed to spend th...

Last Friday and Saturday I was allowed to spend the night in this hotel. The hotel is situated in a beautiful location and has great facilities including a bicycle that you can rent. There was nothing communicated about the key that we had to hand in, so we automatically assumed that we were allowed to return the keys at check out. After all, we were due to check out that Saturday at 1 p.m. we had opted for a late check out. That Saturday we first call to ask if we want to return the keys and fifteen minutes after that the doorbell rings with; "Housekeeping" to which we did not respond, after which the lady just entered our room and asked if we could return the keys. In my opinion this is downright rude and that is not how customers can be treated.
This arouses mistrust among customers and violates privacy.
No service!