I had high expectations of Jumeirah Zabeel Saray u...

I had high expectations of Jumeirah Zabeel Saray until I visited the place.
Facility is average. The Turkish bathtub in the room was leaking water. I was not offered a replacement room despite my complaint.
The breakfast at Imperium was disappointed, pancakes was not fresh, orders were mixed between ours and other customers. Dinner at the beach was very good but the outdoor staff did not know the discount rate on F&B we were offered by the front office lack of communication , we had to go through some back and forth talks until they figured out our special rates. The pool was very concentrated with chlorine covid-19 precautionary measures but again it was very concentrated to the point that we could not open eyes under water. The pool closes at 8pm however we have been told its open 24 hrs. Most likely will not visit again !