The personal of the hotel is warming and friendly....

The personal of the hotel is warming and friendly. Especially Essam, Front Office agent, who is not only changed my room to a room with nice view and bigger terrace because of the construction noice ( even outside of the hotel ), but also, with apologies for inconvenience, surprised me with a complementary dinner in the hotel restaurant Al Liwan ( best lamb yogurt ever ) complemented with bouquet of roses and petals, spreaded all over the dining table .
Vlad, the waiter in Parisa restaurant ( delicious dishes in hot pots and nice view from the terrace ), was very informative and gave me helpful tips about the city overall.