Athena Black

Review of Sherman Dodge/Schaumburg Jeep

*Updating my review...When we left the dealership ...

*Updating my review...When we left the dealership it was with the understanding that a spare key was being delivered to the dealership and we would be called to pick it up when it arrived. Weeks later, after calling twice, they informed us that there is no spare key and if we want one we have to pay for it. I should have got it in writing. Also, even though we should have checked before signing, the spare tire and jack are missing. They told us that a lot of cars just aren't manufactured with them and we probably never had one. There is clearly a space and styrofoam packing for the jack and tire. Its our fault we bought the car before checking, but they could have stood by their word about the key and and given us a good deal on a tire and jack instead of just blowing it off and giving us a line of garbage. Im not happy with their lack of honestly and integrity. * Avi was fantastic. He was low pressure and showed us a great selection in our price range for my daughter's first car. She got a lot more car for the money than she expected and the service was great!