Tina Stokes

Review of Longwood KIA Mitsubishi

My 11/2020 sales experience started off mediocre. ...

My 11/2020 sales experience started off mediocre. From arrival to purchase completion was about a 5-6 hour process. The vehicle I purchased did not have floor mats. The salesman has promised he ordered the mats and as of today I still don't have mats. I've called the dealership and spoken to several individuals who have also promised to follow up with me and no one has followed up. Ordering floor mats seems to be a simple task but Longwood Kia can't seem to complete simple task or return phone calls. Based on the follow through of Longwood Kia's staff and management I will never recommend them to anyone.