Canyon Villa is Extremely slow!!! Called MG Proper...

Canyon Villa is Extremely slow!!! Called MG Property and spoke to Debbie transferred my boyfriend to a line that had no one and hung up on him 10 times!!! I am away for work for a few months and my family needs a place to live for a few months. It has been close to a week and my boyfriend can not get a response from the background check. He and his son has been staying in hotels, just waiting on an apartment that supposedly is already available an ready to move in. This process should not take this long!!! I think they do this to make sure they guarantee your holding deposit even if you find another place in the mean time.