Angela Fleener

Review of Kenworth Sales Company

Awful service. Went in for severe vibration issues...

Awful service. Went in for severe vibration issues. Asked for our truck to be put on a vis machine. It diagnoses suspension issues. The desk help was very sweet but very dismissive. Mechanic insisted it was tire issue. They told us they put it on the vis machine and only found lose mount. We left there after replacing a tire and alignment, and down the road my husband found a front shock to be lose. We got no report from the diagnostic. They lied. Why? I dont know. Our truck is still broke. Going to another kenworth dealer. Do not go to this one!