Shaun Boivin

Review of Hansen Ford

Very disappointed in Hansen Ford !

Very disappointed in Hansen Ford !
We brought our Navigator in 3 months ago as the warranty was about to expire so we wanted all the little issues addressed and fixed. One issue was the driver window was hesitating like the motor was going. We were told it worked well in the shop and that it was probably the weather. We disagreed but nothing more they would do. Well as we were leaving town last Friday the driver window motor stopped working all together. Brought the Nav in yesterday and recieved a $670 bill. Doesn't matter that they addressed it a couple moths ago and did nothing. Not impressed !

UPDATE - Hansen Ford made it right by us. Worked with us made us happy within 24 hrs of this review. Thank you Hansen Ford for appreciating your customers.