J

Poor customer service, was lied to about the total...

Poor customer service, was lied to about the total cost of the trip on several occasions, housekeeping left dirty plates in our room, they charged $25/day for Valet Parking- No you can't park your own vehicle, our vehicle was not ready on time when we requested it and at times the valet attendant was not present upon returning to the hotel, they turned off our air conditioning EVERYDAY when we left to explore the island. Needless to say this was a terrible hotel experience. I would NOT recommend this hotel to ANYBODY.

Comments:

No comments