Be wary of using the valet service at Children's A...

Be wary of using the valet service at Children's Aurora. Since they are working on their parking garage, it was recommended that I use the free valet service, which I did. Upon retrieval of my vehicle, I noticed that my driver's side seat had a cut in it. After filling out the incident report with the valet company (which was never forwarded to the appropriate person) and eventually contacting Patient Relations, I received a call three weeks later from their claims manager to be told that "there's no evidence to suggest valet was negligent" and that the company will only pay out claims that are "catastrophic."