Alan Hannah

Review of Browns Mazda

We found a Mazda6 certified pre-owned online. We l...

We found a Mazda6 certified pre-owned online. We live about 200 miles from Browns Fairfax Mazda and were considering driving there to get the car. David Chung, our sales guy, was super fast in communicating with us. I can't say enough about his excellent customer service. The car we bought only had one key with it. We were driving back home, with the car already purchased, and I got a call from him letting me know he found the 2nd key and was sending it to us. It probably saved us $350 and he certainly didn't have to do that. I hate the process of buying a vehicle but he and the Finance Director, Donald Kim, made it pleasurable. The car was actually nicer in person than the pictures showed, and I thought the pictures were good. Very pleased with our experience and especially the quality of the car. This was my first time buying a car that far away. If your considering purchasing a car from Browns Fairfax Mazda, I'd recommend it and definitely ask for David Chung in sales.