Renegade Angel

Review of The Ritz-Carlton Beijing, Fina...

Exceptional customer service! Most friendly staff!...

Exceptional customer service! Most friendly staff! The team working on the 18th floor (club lounge) made us not want to leave! We nearly skipped our plans in Beijing to hang out with them all day and night! Please remember these names. Gordon, Jaya, Elaine, Cherry, Steven, Crystal and Brenda. These folks are most highly trained, highly professional and are there for you! Again, my family and I debated in hanging out at the club lounge and skipping our tour group. I WILL be back!