Stacey Lane

Review of Honda of Joliet

I just purchased the 2018 Civic Coupe Si from Rick...

I just purchased the 2018 Civic Coupe Si from Rick Ponulak at this dealership. This dealership and this sales rep went out of their way to make this a wonderful and fun, yes fun experience! I needed to pick it out, test drive it, have the service department add take care of a few add-on's, and pay on a Friday, then pick it up the next day with my daughter and leave quickly for another appointment. Talk about accommodating! So many people went the extra mile to get everything I needed done and I am truly thankful!
Rick walked me through the process quickly and painlessly on Friday so that I could see my daughter do a presentation at her university. Then Saturday once I watched her see her new car for the first time I had to leave. Since the purchase process went so well I knew, without question, that Rick would take the time to explain ALL of the details of the car and it's options to my daughter even though I was unable to stay. Rick totally came through for me! She later called me to say that he was wonderful and patient explaining the details of the car, it's options, and the warranties that I purchased. This dealership is wonderful! My daughter is beyond happy with the car and service as am I. Rick,,,, she hasn't stopped smiling! Thank you, thank you, thank you!!!