Andrew Baker

Review of Hampton Inn & Suites Phoenix-A...

Checked into our room, dropped off our luggage and...

Checked into our room, dropped off our luggage and left. Came back to settle in for the night and found blood stains on the floor. So we asked to be moved, and the desk clerk was very friendly and concerned. She moved us to another room, and once in the room, we discovered some kind of beetle on one of the bed spreads. Looked it up immediately and happily it wasn't bed bugs. Found another one over by the desk lamp that was dead and had been there a while. So, already concerned at this moment about the cleanliness of the rest of the room. Found partially dried cup rings on the desk, along with a fingernail clipping. Also found a dried spilled cola ring, or it could've been dried milkshake too. Not sure. At this point, more than disgusted with the cleanliness. It was 10pm at night, and we had already dropped the rental car off, or we would've changed hotels altogether. While getting ready for the night, in the bathroom, yet, more dried blood on the latch part of the bathroom door. And one more note, over by the air conditioner, we found black mold where the wallpaper had peeled. We did check the bed linens for bugs, but found none. With the two rooms that we received, being disgusting, and the carpeting being stained with multiple stains, the shower of the 2nd room being misshapen and concave in the basin, stains on the shower wall, and who knows what other things we've missed, I wouldn't even give this hotel a one star, but it doesn't have an option to condemn it or have the Hampton name removed from it, because it IS NOT Hampton standards nor worth bearing the Hampton or Hilton brand name. I'm fully disgusted and even more angry that we wasted our nights stay there. BTW, we didn't eat the breakfast. When you have two rooms this dirty, it gives the entire hotel a bad review.