Mitesh Patel

Review of VHL Heating Ltd

I used VHL following a burst water pipe emergency ...

I used VHL following a burst water pipe emergency couple of days ago. I thought that the lady who answered the call could have been more understanding after I told her that I had a burst water pipe and my kitchen was flooding. She was more interested in doting the i s Andy crossing the t s in entering information than getting an engineer out. She was very poor.

The engineer turned up within 30mins which was good news. He was very quick and easy going. He must have spent no more than 20min on site. But stopped the leak.
I don t think I would use VHL for normal works if they ask for money up front as you know it s going to end in tears...