Monica Andrade

Review of Banner Thunderbird Medical Cen...

In regards to my recent visit with my 5year old we...

In regards to my recent visit with my 5year old we went to Banner Hospital on Thunderbird Rd. In Glendale on Saturday September 28th. Due to my child having a fever up to 103.5 prior to arrival, once we got into our room and the Dr. had came, she was rude from the moment she walked in. The worse attitude anyone could get from a Dr. on a First visit. It was the worse experience we ve ever had at this location.
We as parents are told to bring our children to the ER if they have a fever that goes up to 104. My child has had this happen for the past 4 days and the Dr refused to check her because she was already on antibiotics due to Impetigo and said it would make no sense to check her for anything when she already has medication and was bringing to argue with me about it in which it made me give the same energy back to her which then led her to finally say ok we ll check her. It shouldn t have to take a parent to put their foot down with a Dr. we come to the hospital because we need a Doctors help, not to get belittled.
I will never return to this hospital even if my life depended on it. Nor will I refer anyone to visit this hospital.