Room phone didn't work, was told someone would che...

Room phone didn't work, was told someone would check it first morning but heard nothing further. Bathroom has no ventilation.

Thank you for the followup Jaime. I did want to say that I wish to commend the staff as they were very pleasant and willing to assist us during our stay. I also want to say how much I appreciated talking with Misty from Tennessee when I called this past Monday to find out why I was charged an extra night that posted to my credit card on July 3rd. It seems that both my roommate and I were charged the full amount for our stay on the 30th. We had gone down to the front desk on the 30th and split our bill. I was charged for the 26th - 28th and my roommate was to be charged for the night of the 29th and 30th. I received my receipt an my roommate was informed that the last night would appear on her card in the next day or so. Misty was able to see that we were both charged the full amount for the last night and she put in a refund for me to receive a credit on my credit card. She was very apologetic for the mistake, even though it was something she had no control over. It seems your staff, no matter where they are located, are very customer friendly.