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Gauri Mawalankar Review of JW Marriott at Lenox
They asked me if I need a receipt on checkout. I s...
They asked me if I need a receipt on checkout. I said I will prefer it to be emailed to me. I have called them twice after that, I haven t received my receipt for the 3 night stay. They send me feedback emails, so they have my email id. It s 2019 and which hotel takes 4 days to send a e-receipt?? This is not expected of a 4 star hotel. I should ve just taken the paper copy and added myself to people that don t care about environment! Apparently their accounts department is closed on weekend, so now I have to call them on Monday to request for a receipt.
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