ON 1 DECEMBER 2017 I BOOKED THE EXAMS VIA WEB AND ...

ON 1 DECEMBER 2017 I BOOKED THE EXAMS VIA WEB AND AS THE INSTRUCTIONS RECEIVED THE HOSPITAL WOULD CONTACT ME WITHIN 5 DAYS BY PHONE TO FIX AN APPOINTMENT. TO ALL TODAY I HAVE NOT RECEIVED ANY FEEDBACK. FROM 2 PM TO 4.30 PM NO TELEPHONE OPERATOR REPLYED TO CONFIRM ME IF MY PRESENCE AT THE CUP WAS NECESSARY.
I REMAIN ONLINE TO NOT LOSE THE PREVIOUSLY. I AM STILL WAITING. AFTER 20 MINUTES, THEY TELL ME TO TRY AGAIN AND THE LINE FALLS. I INSIST AND TRY AGAIN FOR 6 TIMES TO CONTACT BUT WITHOUT SUCCESS.