Was at Hawthorne Suites visiting relatives. Once a...

Was at Hawthorne Suites visiting relatives. Once again the elevator was out of order. This is a common occurrence there. One would think the elevator would be in working order for a 3 floor hotel that charges $179.00 a night for a room. The TV remotes weren't even functional. Upon asking for a different one twice, no resolution. Definitely not impressed with hotel. Very poor upkeep. Third time elevator has been non-functional in the past year.