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Steve G
Review of VA Portland

4 years ago

Absolute inhumane care. A few good folks on the "f...

Absolute inhumane care. A few good folks on the "front lines" but management is horrible. They allow abuse from nurses and MD's, do nothing about it and when you push them for a resolution, they punish the vet. They ignore and violate their own written regs & policies and refuse to even acknowledge the violations. They will give a congressional inquiry the big one finger salute. You can get to no one in management and the "Patient Advocates", if you can ever get through to one, do nothing, in fact one of them actually had the guts, when I asked why she was not advocating for me when a policy was clearly violated stated, "Because I need to feed my family" (she thinks she would have been fired). It is very clear that they "advocate" for the VA and not the veteran. I have had staff lie to me and they could care less about that. They allow (and tell) MD's to discontinue therapeutic meds because it's the "political" thing to do, never caring that it severely impacts the veterans quality of life which they never ask about anyway. They tolerate nurses actually threatening patients, trying to carry that threat out, and do nothing about it. They allow practitioners with a conflict of interest to make judgement's about the veteran. They take your first amendment rights away. They literally act like they are God and no one can touch them. And it's true, there is nothing you can do. The Portland VA Medical Center is a glorified meat processing plant run by puppet managers that are devoid of fairness, humility, decency, ethics, professionalism, and most of all, compassion.

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