Andrea Kumura

Review of Grand Wailea A Waldorf Astoria...

The accommodations at the Grand Wailea are elegant...

The accommodations at the Grand Wailea are elegant but tropical. Our room wasn't ready even though we checked in at 7pm. We had to wait an hour but they gave us a $100 room credit. The staff were very generous with things like toiletries and always putting cold bottled water in our car whenever we left. We had no other problems with the accommodations as the rooms were large and the beds comfortable. No room service menu in the room but I know it was available because I saw trays outside other people's rooms. No hotel guide either. The pools were gorgeous and fun for the kids but wished they were open longer! The slides and lazy river aren't open past 5pm, which competes with doing other island activities during the day. At night the sounds of the luau travel around the resort.