Donny Diamond

Review of MK Diamond Products, Inc.

MK used to be the best name in the industry but th...

MK used to be the best name in the industry but they have quickly fallen to the bottom of the list. The company fails to meet the simple requests of their customers - they are terribly unreliable, nothing is in stock when you need it, and lead times are always understated. Their customer service staff is miserable - honestly, they all sound suicidal on the telephone and their lack of enthusiasm or care for their customers is laughable (come on, guys, at least pretend you give a damn). Even though they make solid equipment, it is entirely overpriced. There are countless other brands that supersede MK in both quality and service. No one will be surprised when you kick the bucket, MK; please, just go out of business now and save us all the headache and hassle. I wish it didn't have to happen this way, MK, but you will not be missed after you're dead and gone.