Hiro Kujira

Review of St. Regis Venice San Clemente ...

I stayed this Hotel at 28~29th of September 2018 w...

I stayed this Hotel at 28~29th of September 2018 with my wife.This is a beautiful hotel. The location, Dinner, breakfast and the bar is very nice.
But the room is the worst in Italy.
My business is importing Italian building material.
So, I have been Italy over 90 times from 30years ago.
And I have stayed at various hotels 3star/4star/5star/5starL in Italy.
I can confidently say the room we stayed at the first day is the worst in Italy.
Because we did not use Hot water in the bath room and the plug of the bathtub was broken.
And a refrigerator was also broken.
I found similar situation at the country area in Italy about 30 years ago.
Of course, Recently I can not find this situation.
But this time, I faced this again.
And they changed our room from Giardini Suites room to the small room of Wing rooms.
They said both rooms Giardini Suites and the small room are the same category.
Of course, we did not understand and complained them about this situation.
But they said only both rooms is the same category,,,,
so, I suggest you.
If you use restaurants and the bar, it is a good choice.
If you stay at this hotel after having Dinner, it is better you have to consider other choice.

Hiro Masuda from Japan