The hotel staff, with a few bright exceptions, is ...

The hotel staff, with a few bright exceptions, is poorly trained and this can be seen in the behavior but also in the characteristic delay, if one considers that we were sitting at the table and someone came to order (if he came and we did not go) after 20 minutes.

All this caused some inconvenience on our part, the manager was informed who, wanting to implement Hilton's "make it right" policy, offered us some free drinks that we finally paid for, invited us to an executive dinner that we also paid for and took us to the airport which we also paid for.
It is obvious that the concepts "undertake" and "call" in Cypriot have different meanings from those in Greek and if he did not "undertake" this initiative at all we would leave much more satisfied.

The only things that save the hotel from the single star rating are the breakfast which is amazing, the very good facilities and some people who stand out but can not make a difference as most of those who work there would be indulgently described as amateurs.

A more general excuse is that this behavior generally exists throughout the island which suffers from an overabundance of expensive and bad services with most offering it being rude and uninformed. In particular, the accuracy that dominates almost everything in combination with the oriental-type behavior ultimately justifies the low number of visitors as at the beginning of July it would be difficult to characterize the island "full of people".

Convergence with European service standards must be their primary goal if they are to not disappear one day from global competition.