Bob Cleverly

Review of Rio Suites Hotel

All employees I have dealt with have been very ru...

All employees I have dealt with have been very rude unfriendly I felt like I was putting them out. The gal who checked us in was nice. Not once did a cocktail waitress come over and ask me if I needed a drink or anything. I was in the casino from 8pm until 5 am this morning. The people outside doing hailing cans were very unfriendly, I asked them a couple questions through out the night and I felt like I was bothering them,they were standing around chit chatting and laughing so I know I wasn't interrupting them from their work duties. Myself and my brother are very disappointed for the way we have been treated. It's not just hotel staff ,security personally are unfriendly too,its like dont ask them any questions. We have never stayed at the Rio before I have had friends stay here and they liked it .I cant say the same. Even the restaurant workers at the smash burger were rude to us. We were never out of line or drunk or rude to anyone. The guy working at the purple zebra was also unfriendly. I work in customer service and I would be very upset if my employees treated our guest the way my brother and I have been treated and ignored.