Lester Pang

Review of Arpi's Industries Ltd

We put in a consultation request via CostCo for a ...

We put in a consultation request via CostCo for a new Lennox air conditioning unit and were referred to Arpi s. We ve used Arpi s in the past for service related items but didn t know they were affiliated with CostCo.

From Kirk, the person who came out to do the on-site survey and give us all the details to John and his partner who did the installation inside and out; it was a fantastic experience. We had every single question answered and put at ease in terms of what would be done, how, where, and why. Lastly, considering the COVID19 situation, they were very health and safety conscious as well with masks, coverings, sanitizer, Lysol wipes, etc. John gave us plenty of tips for the AC unit before leaving and also gave us a heads up on minor adjustments to the furnace as well. Excellence experience overall, and wouldn t hesitate to use Arpi s in the future. Thanks guys!