Extremely rude service. I got my jeans over a week...

Extremely rude service. I got my jeans over a week ago and a tragedy happened were their tailor died so I have been unable to get my jeans (100% understandable). I called the other day because I wasn t updated about the situation at all and after asking for my money back (because they said it will take two more weeks) the manager said that it sounds like I was threatening her. I am extremely appalled especially after spending $180 on jeans (even more, I am a repeat customer). There is no reason to take out the death of a tailor on the customer. If I could I would stand outside the store and warn people about the management, the employees are sweet and helpful but be warned.

Note: I would be deceitful if I did not mention that they said I could pick up the jeans. But then I would have to get my own tailor (and pay for it).

This is the first business review I have ever done because I am so shocked by their behavior.