I give 5 stars to my experience with my Lincoln sa...

I give 5 stars to my experience with my Lincoln sales person, Alice --- she is the absolute best, and to Mike for all the financial documents. Both were warm, friendly and went out of their way. I would deal with them anytime.

However, I'm only giving 4 stars due to the individual (I do not know who he was) who felt it was ok to yell at and berate an employee while I was sitting in the customer waiting area on the Ford side. Not sure why this gentleman (utilizing that term loosely) felt that it was ok to speak to anyone in this manner in front of a customer, or anyone else for that matter. Shame on you.