Beverly Bennett

Review of South Georgia Medical Center

My elderly mother recently had a blackout at home,...

My elderly mother recently had a blackout at home, fell and injured herself. The staff at this facility was pleasant but lacking in attention and service. The wait, once she was placed in a room, was hours with no one checking in other than to wheel her to x ray, etc. When taking her to bathroom she was assisted to the bathroom then the nurse walked away. Blood pressure was very high and when asked for her medication, they said "we'll be right back with that", which meant 3 hours later, and being requested several times. Same for pain medication. When asked to speak with physician about new information to provide him, the response was "he'll be right in", which meant only at the time of discharge to give test results. I would rate quality of care and promptness of service very poor. I was very surprised about this because most insurance companies paying these facilities require a higher standard of service.