No question on your services, that is why I have b...

No question on your services, that is why I have been bringing in my Lexus for service since I bought my car from you in late 2007. My only complaint is this - prior to making an appointment for oil change, I asked you the oil change/rear wiper replacement quote, and made the appointment based on the quote. When I arrived, the quote was different, so when I asked why I was told whoever told me the info was wrong. I understand your price is not that high given the services included with oil change (tire rotation, brake inspection) but you have to inform customers before hand so there is no surprise - the person who made the appointment could have told me the different levels of service ahead of time. Other than that you have excellent service.