Anonymous Brain

Review of FlaRent, Inc.

We only lived in their property one month. All mon...

We only lived in their property one month. All monies were paid online even after we moved out.
The first issue with rent was after we moved since we were still obligated to pay for the next two months (we were breaking the lease). The first payment didn t process for whatever reason; we were notified after the grace period.The payment ended up being processed after the grace period which allowed a late fee to be added. The late fee was not reflected in the balance due so when we made that payment we had no idea a late fee was added. We we already in the process of contacting agencies in our new state and of course used our previous address as a reference sine we followed the requirements for vacating early as well as to my understanding paying on time. Well we found out there was a late fee unpaid when a rental agency in our current state contacted us to inform us. Needless to say I was annoyed but I hurried to pay the fee I didn t even know existed. Erin is the agent and informed me when I complained she would refund the fee but the final payment, from the additional two months required was not paid. I informed her it was not showing on the website under our account balance and asked if she could get with someone to post the balance so we could pay, (you can t add money when the account has a zero balance), never happened. Anyway the final payment was eventually made when they posted it so I was relieved to be done with that and hopeful we would receive some of our deposit since we only lived there one month.
We did not get the late fee back and we were refunded zero dollars. They charged us $700 to list the property again even though we already paid for two months we weren t even there. They charged us $50 is damage which was expected after only being there one month and they charged an additional $500 in rent!
Save yourself the trouble and do not rent from them if you want any portion of your deposit back. Once we informed them we were breaking the lease Erin went out of her way to be difficult as if relocating wasn t stressful enough.