donald ugas

Review of Toyota of Alvin

Great staff. No one is pushy. They let you shop at...

Great staff. No one is pushy. They let you shop at your pace. Our guy Justin listen to what we want. He left and came back with a vehicle, and that is the one we bought at the end of the day. My only complaint is that when doing the paperwork, it goes in a fast pace and you may miss things to ask about. In my experience I had that happen, however, the next day I spoke with a manager and I was explain what I need to know. They could slow down a little and explain just a little more. Also make sure the customer has all the paperwork they need. They forgot to give me a copy of the "we owe" form. Overall I would shop there again.