Was at a memorial service for a friend, the servic...

Was at a memorial service for a friend, the service from the hotel wasn't great. The microphone wasn't checked to see if it worked before hand, it wasn't secured properly and basically worked sporadically.
When a large crowd arrived and I went down to the reception to ask for more chairs, the cold reception I received was unbelievable, like it was my fault they all arrived.
As the service concluded, the organiser rang down to bring up the tea coffee and biscuits, after an unbelievable length of time we were all ushered to mezzanine suite where we were all served. Yes a better area for the refreshments, but what took them so long?
A beautiful serviced only marred by stupid things that could very easily have been fixed by some preparation before the event. 2/10