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Review of Sherman Dodge/Schaumburg Jeep

Really surprised that they have happy customers. ...

Really surprised that they have happy customers. I am on the search for a vehicle and came across them via Sam's club Vehicle Purchase Program.

I sent a request for interest (lock the "price") and while waiting for contact, came across another deal on their site, only to learn that none of the great deals listed on the site for 2021 Jeeps were real. They list them on the website, reel you in, tell you that there is a mistake on the website, the vehicle is not for sale as it is a loaner vehicle (16 total, listed), then proceed to try and get you to take interest in something else. This "glitch" is still on the site and I doubt there has been an attempt to correct. If I had any understanding of Illinois consumer laws - I'd report them for using deceiving sales practices.

As for the vehicle I initially took interest in - I was told it was sold - then I received another text from a different sales person asking me to lock in the sale price (for the vehicle they supposedly sold 2 days prior). When I called back and asked them what's up with that - the lady that keeps changing her name, but sounds exactly the same claimed it as another "glitch".

Due to their shady business practice, I cancelled my appointment at the Ziegler in my area. The local sales man in my city lost a potential customer. I refuse to support any business owned by someone that allows for shady business practice to be used, just to draw customers in.