Dee

Review of B-Dry Systems of Baltimore, In...

I had my system installed 10 years ago. Everything...

I had my system installed 10 years ago. Everything was fine until I decided to add a shower in my basement bathroom. When the contractor came out, he discovered that the system was not connected in that area. I called Bdry to come out and correct the problem. First they sent out a couple of workers. While drilling the concrete floor they hit a pipe that was in the floor. They said that is why they did not place the system in that area and there were no weep holes.They could not help me. Secondly, Maurice came out to check things out. He drilled in another area to see if the walls had weep holes. Then he sent two more workers out to do the repairs. The pipe was not fixed, the white wall seal is is uneven and again coming apart from the wall, I now have cracks in my floors and they still did not put the system in that area. They just filled it with rocks. The walls beside the white seal is flaking and show signs of mold. I called again, Maurice will not even talk to me. He have his assistant to reach out to me because he thinks that I am difficult to deal with. I am a very nice person all I wanted for them to do is redo the system so that it was right and presentable . I feel that they did not care because my basement is not finished. I am so glad that others are satisfied . I was and still would be if they come fix my basement . I amconcerned about the mold that's growing behind the white wall seal and all of the big holes left in my wall. They also informed me that if I get someone to repair my walls behind the white wall seal, my warranty would be no good.