Mike Wilson

Review of Volkswagen of Springfield

In one word, phenomenal. Sheehy VW was one of the ...

In one word, phenomenal. Sheehy VW was one of the easiest and best car buying experiences we have ever had -- thanks to Jorge and Kelly.

I will get more in detail as to why we think that. But, in short, if you are looking for a no BS buying experience, buy from Sheehy VW. 11/10. Would absolutely buy from here again. If you know what you want, do your research, you will have an extremely easy time.

I was buying from out of state, so I was looking around comparing prices and dealer fees. I contacted the dealer and was put in contact with Jorge. Jorge was fantastic. I asked for pictures and paperwork on my vehicle and he was prompt and detailed. He sent me several videos and pictures of the car so I knew exactly what I was preparing to buy. He was very easy going and did not pressure me at all to purchase or add on. In addition to his friendliness and knowledge of the vehicle, he picked me up from the airport and took me to the dealership! He was very nice, patient and answered all my questions thoroughly and promptly. He even worked answered questions and assisted me on his day off. He also got it all cleaned and gassed up for the drive home.

I was a young buyer so I had my mother on FaceTime overseeing the transaction. Kelly was fantastic in explaining every aspect of the contract and deal to me and my mother. She was honest and straight forward. No run arounds. She was not pushy and very friendly. She was fast and precise, and we were able to close relatively quickly (especially with my mom being hours away). Made everything clear and simple. And after a few hours I walked out with exactly the car I wanted!

They clearly list the dealer fees at the bottom of the page. But if you want to know all the taxes and exactly what your out the door price will be, simply ask. They have no issue telling you. The dealer fees were consistent across five other dealers in the area I called (It's high, but consistent with other dealers). They are not trying to hassle you. I cannot say enough nice things about Kelly and Jorge. And would absolutely do business with them again. Thank you Kelly and Jorge. Thank you Sheehy VW!