What good is brand loyalty if the company you are ...

What good is brand loyalty if the company you are loyal to has no customer loyalty? American Honda you really need to work on your customer service. I was a Honda lifer and now I will shift my attention elsewhere. All of my Honda's will be sold off and replaced with other brands. Goodbye Honda. Seems Honda does not care about your business or the loyalty of their customers. Do not fall for their false claims of being the " Helpful Honda People" its simply not true.

My Poor service with a local dealership Below:
So after several visits and working with the sales staff on obtaining my 2017 TLX AWD we settled on a number and documents were signed for a vehicle they found for me at a sister store. I picked out what was supposed to be a beautiful black copper car with espresso interior. Good thing I had them put in the contract that if the vehicle was not in perfect quality the contract would be void because upon inspection of the vehicle the vehicle was not up to new car quality standards to say the least. Even though having all day to pre deliver prep the car I was expected to be happy receiving a car which had massive swirl marks, water stains, sediment in the paint and trim, what looked like road tar on the lower rear passenger door and smudges on all the windows. The most insulting part was the manager Tim ( I believe that was his name ) simply looked at the car and said "what seems to be the problem with the car" my jaw dropped. I have been in the automotive industry for over 20 years and to be greeted on a purchase with such a degree of lack of pride in a product and integrity I was left simply sickened and terminated my business with south Bay Acura. My parents were also picking up a used RDX that same day, of course we didn't bother with that transaction after such treatment. Buyers please do not settle for inferior service. Your money is worth more that this.