S

Shreenivas Singri

3 years ago

Beautiful airport to fly out of. Staff was helpful...

Beautiful airport to fly out of. Staff was helpful and friendly. The TSA officer found conditioner in my 9 year olds carry on that we forgot was in there. He explained to her why he has to inspect it and asked us to check the bag unless we want to go through this again at our next stop. The bag was checked complimentary.
AA customer service also arranged for my family to sit together, as originally, we were sitting separated from our 9 year old on a 5 hour flight. They were super helpful.
Great places in the AA terminal to grab a quick bite with a gorgeous view of DC.
Charging outlets only work with USB outlet.
The only downfall to this airport was there were dogs everywhere which means poop. I kept seeing stepped in or run over dog poop with luggage wheal track marks on the tile walk ways. If dogs are allowed in the airports, they should probably be crated to avoid accidents. Most dogs were in kennels, or they were service dogs which meant they will not have an accident in public because of training. But others were on retractable leashes and owners were not paying attention to their actions.
I d give this 5 stars, but the poop was pretty disgusting.

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