Jennifer Godinho Review of Bacci Brick Oven Pizza & Resta...
I have ordered and gone to this restaurant multipl...
I have ordered and gone to this restaurant multiple timesin the past 3 years since I work nearby. Never have I had a problem untill today. Both my coworker and I ordered Penne Vodka, when placing the order I get asked what pasta I want with this. Really? Isnt penne the type of pasta? How do you go about asking someone that? After my food gets delivered 1 hour later when they stated 25-30minutes, my food looked like Mac & Cheese but in penne form. It was a pale orange color smelled like Mac & Cheese and tasted nothing like Vodka sauce. I understand that pasta should be cooked untill al dente, but this pasta was just hard and not cooked right.
I called to complain and the person was very helpfull and stated they will send a rush order with the same thing and i stated so it can taste the same. He asked if I wanted anything else and i stated that I am very dissapointed and i wanted my money back. The food got here quick and lone and behold.............it was the same exact thing I previously got. COME ON............REDICULOUS!!!!!!!!!!!
I did not call them back to complain what a waist of my time and money. I'M VERY DISSAPOINTED!!!!!!!!!!!
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