ke zhang

Review of Scene to Believe

Very rude staff, poor customer service. I ordered ...

Very rude staff, poor customer service. I ordered a photo package online for my Uni ceremony. I remember paid for 2 posts but staff there told me I can only get 1 post plus a digital copy. I was confused as I believe it's not what I ordered. So I ask if they can check in the system see what I've paid for. I was told they can not check because the online prises have changed a lot of times. So there is no way to check what I've ordered. I have to accept whatever they said and pay more if I want another post. They even told me that it's not their responsibility to confirm what I've ordered!!! Staff there is very rude. Don't do business with them. They just want money don't care about customers at all!!!