Larissa Chaffin

Review of Fitbit

I bought my first Fitbit in 2017, it was a Fitbit ...

I bought my first Fitbit in 2017, it was a Fitbit Charge. I loved the product and in December 2018 I updated it for a Fitbit Versa.
After not even 18 months of usage, the watch stopped working, the touch screen is not working, which means I can't do anything on the phone. Heart rate is not working either.
I contacted Fitbit since I knew they were known for their great customer service. No luck there, what I heard from them? Here, 25% discount so you can replace the watch that you've been using for a little more than a year.
So this is a brand that makes you buy a new watch every year right after the warranty is over.
I used to be an advocate for this brand, made a few friends get theirs. Now, I will make sure I will never buy one again and that no one I know buys it.