Kari Ossowski

Review of la Torretta

day before wedding... had to wait 3 hours to get i...

day before wedding... had to wait 3 hours to get in to hotel room, we selected cabins months in advance but where never told how run down and in need of repairs they where. bride and groom had no hot water for one of days there, no extra blankets and one on bed was very thin. on night of wedding Bride and groom did not get complimentary champagne and chocolate covered strawberries that was included in wedding package.. where given a 25$ refund due to this... really? brides parents room had massive leaking when rained and then battery died in fire alarm and waited 45 minutes for it to be fixed (was at top of 10 foot wall) only good point was after 5 people finally in the 2 years of planning found Diane who; leading up to the day was helpful, but on day of she disappeared unless we called for her when had been told she would be with us every step of the way. if not for sister in law being a wedding photographer i doubt the day could have been saved. when it rained and no one had a back up plan or area for our outside wedding.