The girl working the desk was extremely rude. I do...

The girl working the desk was extremely rude. I don't if she was having a bad day or what. I had a reservation that I was running late for. She told me that I could get ready in their public restroom. I asked to speak to a manager and she said verbatim "sure but she's just going to tell you what I already said." That's not what I asked you was my reply. The manager was more helpful, but there is just no true hospitality in this hotel. I will never stay here again. Thank God this is just a one night stay. As a native New Yorker I still expect better customer service. The room accommodations were nice and the hotel is in a convenient location but that is all.