Bridgette Peterman

Review of Bealls, Inc.

I was just at Bealls outlet on 19. A girl named B...

I was just at Bealls outlet on 19. A girl named Brooke was at the register having a conversation about work with a coworker. There was only 3 people in her line but but took forever because she was engaged in her conversation. She did acknowledge me once I stepped up to her counter but continued to talk to her coworker complaining about her job. As she told me how much. I started fumbling for my money I put the money on the counter and started tucking the rest back in my wallet. As I was putting my wallet in my purse. She repeated the amount. I said it was all there. As I had my hands full.
To my surprise she looked at me and said "oh ,I guess you're not going to HAND it to me."
I was completely caught off guard.
Then she put the change on the counter on her side of the plastic safety guard and stared at me.
I reached under the plastic to get my money.
And all she did was stared.
I was in disbelief.
I tried to let it go on my way to the car.
But I just couldn't believe I was treated like this.
So I called and asked for the manager, turned out BROOKE is the manager.
So I told her she was rude and had terrible customer service. She knew who I was and she felt like she was not being rude. Never apologized instead told me I'm allowed to get upset inoted that even after I called to complain about the service she still refused to dissolve the situation.
I would appreciate a higher authority to get back to me please.
I'm new to Florida and bealls has been my #1 store to shop and it's sad that now I will completely avoid that location.